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The Blocked Drain Guys
Office hours: Mon – Sat 8.00 – 18.00. Sunday CLOSED
Licence 93566C
Call now, $0 call out fee0418 408 333
The Blocked Drain Guys team working at the back of the red drain clearing van

Our Services

Blocked Toilets Cleared

  • $0 Call Out Fee
  • Upfront Pricing
  • Same Day Guarantee
  • 24/7 Emergency Plumbing
Plunger clearing a blocked toilet

A blocked toilet will cramp your style!

A blocked toilet is not something you can ignore. Whether it is overflowing onto the bathroom floor, gurgling when you flush, or just not draining properly, you need it fixed now, not tomorrow. The Blocked Drain Guys clear blocked toilets across Sutherland Shire and Sydney, day or night. Call us now on 0418 408 333

Signs Your Toilet Needs A Plumber

  • Slow flushing or water rising higher than normal
  • Gurgling sounds from the toilet or nearby drains
  • Bad smell coming from the toilet or bathroom floor drain
  • Water backing up into the shower when you flush

Booking A Plumber is as Easy as 1-2-3

Get a Blocked Drain Quote
  1. Request a Quote

    Call or send a text on 0418 408 333 or submit a contact form and we’ll get back to you promptly with honest advice.

  2. Book a Time

    We’ll arrange a time that works for you. We show up on time and keep you informed every step of the way.

  3. Job Completed

    Relax knowing the work is completed safely, professionally, and cleaned up properly. Your satisfaction matters to us.

Plumber clearing a blocked toilet

Common Causes of Blocked Toilets in the Shire

Most blocked toilets we see in Sutherland Shire come down to a few things:

  • Tree root intrusion, Fig trees and other deep-rooted species are everywhere in the Shire. Roots find their way into old clay sewer pipes through hairline cracks and joints. Once inside, they catch everything that passes through.
  • Old clay pipes, Homes built in the 1960s through 1980s across Kirrawee, Miranda, Gymea and Engadine often still have original clay drainage. These pipes shift, crack, and create low spots where waste builds up.
  • Foreign objects, Kids toys, wipes (even ones labelled “flushable”), sanitary products, and excess toilet paper.
  • Damaged or collapsed pipe, In older homes, pipes can collapse entirely. If the toilet blocks repeatedly, a CCTV inspection will show whether the pipe itself has failed.

How We Clear a Blocked Toilet

When you call The Blocked Drain Guys for a blocked toilet, here is what you can expect:

  1. Diagnose, We check whether the blockage is local to the toilet or further down the sewer line. A single blocked toilet is usually a local issue. Multiple blocked fixtures means the sewer line.
  2. Electric eel, For straightforward blockages, a drain machine (electric eel) cuts through roots and debris.
  3. Jet blasting, For heavy root intrusion or built-up grease and sludge, high-pressure water jetting clears the pipe wall to wall.
  4. CCTV check, If the blockage keeps coming back, we run a camera to see what is going on inside the pipe.
Call 0418 408 333

Leading Causes of Blocked Toilets

Call 0418 408 333
foreign objects causing a blocked drain

Foreign Objects

Children often flush all sorts of “stuff” into toilets and some objects cause massive blockages.

damaged drain pipe out of alignment

Damaged Pipes

Things can move including your homes foundations and soil. This can move pipes out of alignment and reduce the flow.

tree roots in a blocked drain

Tree Roots

Tree roots naturally go towards a water source and cracked or porous pipes provide water for trees!

sanitary items to bin, not flush, to avoid blocked drains

Sanitary Items

Tampons, pads, liners and even nappies must never be flushed. They need to be wrapped and binned.

toilet wipes blocking a sewer drain

Toilet Wipes

Even if the packet says flushable, wipes cause massive blockages for homes and for Sydney Water. Put them in the bin.

What Our Customers Say

5.0
100+ Google reviews
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noah lester profile picture
noah lester
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Great service, friendly team, and quality work. Arrived on time, completed the job efficiently, and left everything clean and tidy. Highly recommend.
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Mark Adamson profile picture
Mark Adamson
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Fast friendly, and professional. You will not find better. A standout business
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Dave Bailey profile picture
Dave Bailey
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A breath of fresh air above the smell of the sewage. Craig is a true gentleman and good to his word. If you need to unblock your drain give them a call. Top bloke, top job and top company. Im a tradie and I know what the industry can be like. This is Proper old style customer service.
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Joanna Murphy profile picture
Joanna Murphy
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We had a blocked sewer and Craig from The Blocked Drain Guys came out straight away. He was fair, honest, kind, and cleared the problem quickly. Highly recommend them for fast and efficient service – thank you Craig! For context, before calling Craig we had contacted another company (Dans Plumbing). While they partially cleared the blockage, they then tried to pressure us into unnecessary “repairs” with a ridiculous $17,000 quote, making false claims about damaged pipes. We refused, but still had to pay $1,250 for their overpriced call-out. In the end, Craig solved the issue properly without the nonsense. If you want genuine service without being ripped off, go with The Blocked Drain Guys.
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Deborah Locke profile picture
Deborah Locke
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These guys are great! They were quick and cheap. I got a good job done with little fuss. Will be using them next time. Highly recommend 👌
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Lila Micevska profile picture
Lila Micevska
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Craig was fantastic to deal with from start to finish. He was incredibly patient, took the time to explain everything clearly (and I had a lot of questions!), and made sure I fully understood what was going on. His work was super thorough, and he managed to clear my blocked drain on the same day—which was such a relief! On top of that, his pricing was very reasonable, especially for the quality of service provided. I’m so grateful and will definitely be using Craig as my go-to plumber from now on. Highly recommend to anyone looking for a plumber they can trust!
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Philip Chang profile picture
Philip Chang
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Very happy with the service provided by Craig and his team. Highly recommend.
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Rosie Argiropoulos profile picture
Rosie Argiropoulos
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service from Craig and his team. Very professional and polite. Removed all rubbish after completing the job. Notified of their arrival time at each stage. I would highly recommend The Blocked Drain Guys. Thank you for all your help.
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Brian Chen profile picture
Brian Chen
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Craig came around to look at our blocked storm drainage. He is very experienced, knowledgeable and professional. I would recommend him to anyone without hesitation.
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Luke Phoenix profile picture
Luke Phoenix
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team came out to check on our drainage, found roots in the pipes and fixed that up for us. Professional and efficient work, resonably priced. Give them a call to discuss your work.
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Licensed Blocked Drain Plumbers Since 2000

The Blocked Drain Guys operate under Plumb-Quick Pty Ltd, with NSW Fair Trading Contractor Licence 93566C and Qualified Supervisors Licence 67936C. We have been doing this for over 26 years. ABN 86 081 868 984.

Check our licence with NSW Fair Trading
  • Contractor
    Licence
    93566C
  • Qualified
    Supervisors Licence
    67936C
  • Clearing
    drains since
    2000

Blocked Toilet FAQs

Common questions about blocked toilets answered by Sydney plumbers

The cost depends on the cause and severity of the blockage. A simple blockage that can be cleared with an electric eel or plunger is at the lower end of the scale. If tree roots are involved, jet blasting will be needed, which costs more. We offer a $0 call out fee, and we will always give you an upfront quote before we start any work, no surprises.

You can try. A plunger is your best bet for a simple blockage. Place the plunger over the drain hole at the bottom of the bowl, make sure there is enough water to cover the rubber cup, and pump firmly several times. If that does not work, do not keep flushing, you risk overflowing the bowl. Call a professional before the problem gets worse.

Recurring blockages almost always point to a deeper issue. The most common causes are tree roots growing into your sewer line, a partially collapsed pipe, or a buildup of non-flushable items further down the drain. A CCTV drain camera inspection is the best way to find out what is going on and fix it properly.

No. We deal with blockages caused by so-called flushable wipes almost every day. They do not break down like toilet paper, and they are one of the biggest causes of blocked toilets and sewer lines across Sydney. Our advice is simple, bin them, do not flush them.

Yes. We understand that a blocked toilet is an emergency. In most cases, we can be at your property the same day you call. We operate 24 hours a day, 7 days a week, so you are never left waiting.

Yes. All of our work is guaranteed. We stand behind every job we do, and if there is an issue after we have been, we will come back and make it right.

Get a free quote

Tell us what's blocked and we'll call you back with honest advice and a fixed upfront price.

Quote Request
Prefer to talk?Call 0418 408 333

Contact details

Office hoursMon – Sat 8.00 – 18.00. Sunday CLOSED
Call nowGet a free quote