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The Blocked Drain Guys
Office hours: Mon – Sat 8.00 – 18.00. Sunday CLOSED
Licence 93566C
Call now, $0 call out fee0418 408 333
The Blocked Drain Guys team working at the back of the red drain clearing van

Our Services

Stormwater Drainage Problems? We Sort Them Out

  • $0 Call Out Fee
  • Upfront Pricing
  • Same Day Guarantee
  • 24/7 Emergency Plumbing
Storm water flooding over a blocked street drain

If water pools against the house every time it rains, backs up out of a pit, or runs somewhere it should not, the stormwater system is not coping. We repair, clear and install stormwater drainage across Sydney and the Sutherland Shire.

Stormwater is the system that takes rain off your roof and your property and carries it to the street or an easement. It is completely separate from your sewer, and when it fails the water has to go somewhere, which is usually under the house or through a neighbour’s yard.

Signs your stormwater is not coping

  • Water pooling near the house after rain, especially against a wall or under a window
  • A pit overflowing during ordinary rain rather than a downpour
  • Downpipes backing up and spilling at the top
  • Gutters overflowing when they are clean, which usually means the line below is blocked
  • Soggy ground that never dries out, often over the line itself
  • Water tracking under the house or into a garage or subfloor
  • Erosion or silt fans where water is escaping and running across the surface

What causes it

  • Leaf debris: the most common one. Leaves wash off the roof, through the downpipe and into the line, where they pack down and set. Sydney’s gums and figs drop year round, so this builds up quietly.
  • Tree roots: roots follow moisture. A stormwater line with an open joint is exactly what they are looking for, and once in they keep growing.
  • Damaged or collapsed pipes: older stormwater is often thin walled and shallow. Ground movement, vehicle loading over a driveway, or building work above the line breaks it.
  • Silt and sand: washes in over years and settles in the low points, reducing capacity until the line only just copes, and then does not.
  • Undersized or badly laid lines: original drainage laid for a smaller house, or a line without enough fall. Water sits in it instead of running through.
  • Things that should not be there: builders rubble, concrete washings and general rubbish, usually from work done years ago.

Leading Causes of Blocked Storm Water Drains

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leaf debris in a blocked stormwater drain

Leaf Debris

Allow excess leaf litter from your gutters or yard to accumulate and enter the drains.

tree roots in a blocked drain

Tree Roots

Tree roots naturally go towards a water source and cracked or porous pipes provide water for trees!

damaged drain pipe out of alignment

Damaged Pipes

Things can move including your homes foundations and soil. This can move pipes out of alignment and reduce the flow.

paint and slurry tipped into a stormwater drain

Incorrect Waste Disposal

Someone has tipped paint or slurry into your storm water after doing home improvements

Booking A Plumber is as Easy as 1-2-3

Get a Blocked Drain Quote
  1. Request a Quote

    Call or send a text on 0418 408 333 or submit a contact form and we’ll get back to you promptly with honest advice.

  2. Book a Time

    We’ll arrange a time that works for you. We show up on time and keep you informed every step of the way.

  3. Job Completed

    Relax knowing the work is completed safely, professionally, and cleaned up properly. Your satisfaction matters to us.

Plumber working in a stormwater pit

What we do

  • Clear blocked stormwater lines: jetting and mechanical clearing
  • CCTV inspection: find out what the blockage is and whether the pipe is damaged
  • Pipe relining: repair cracked or root damaged lines without digging the yard up
  • Pit repairs and replacement: including pits that have broken up or dropped
  • New stormwater lines: for extensions, new driveways and landscaping
  • Downpipe connections: properly connected into the line rather than discharging onto the ground
  • Surface and strip drains: for driveways, patios and paths that shed water toward the house
  • Absorption and detention work: where connecting to the street is not an option

Why it matters more than it looks

Stormwater problems get ignored because the water eventually disappears. The damage happens while you are not watching. Water sitting against a wall gets into the subfloor, brings damp up through masonry, and undermines footings and paving. It is slow, and by the time it is obvious it is a building problem rather than a plumbing one.

The other issue is where the water goes instead. Stormwater that escapes onto a neighbouring property is a dispute waiting to happen, and it is usually cheaper to fix the drain than to have that conversation.

Common problems in the Shire

A lot of the Sutherland Shire is on sloping blocks with sandy soil, which brings its own pattern. Water moves fast downhill and finds the low point, which is often the house below. Sand and silt wash into lines readily. Older brick pits crack and drop as the ground moves. And a lot of properties have had a deck, a pool or a granny flat added over the top of drainage nobody mapped first.

Before you build over it

If you are putting in a driveway, a pool, a deck or an extension, find out where the stormwater runs first. Building over a line is not a problem in itself. Building over a line you cannot access, and which then fails, is expensive. A camera inspection before the slab goes down is the cheap version of this.

Call 0418 408 333

Keeping it working

  • Clean your gutters: most stormwater blockages start in the gutter
  • Fit leaf guards: especially under gums, figs and jacarandas
  • Clear your pits: lift the lid occasionally and pull the silt and leaves out
  • Watch after heavy rain: that is when a struggling system shows itself
  • Do not put anything else down it: stormwater goes to the waterway, not to treatment

What Our Customers Say

5.0
100+ Google reviews
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noah lester
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Great service, friendly team, and quality work. Arrived on time, completed the job efficiently, and left everything clean and tidy. Highly recommend.
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Mark Adamson
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Fast friendly, and professional. You will not find better. A standout business
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Dave Bailey profile picture
Dave Bailey
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A breath of fresh air above the smell of the sewage. Craig is a true gentleman and good to his word. If you need to unblock your drain give them a call. Top bloke, top job and top company. Im a tradie and I know what the industry can be like. This is Proper old style customer service.
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Joanna Murphy profile picture
Joanna Murphy
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We had a blocked sewer and Craig from The Blocked Drain Guys came out straight away. He was fair, honest, kind, and cleared the problem quickly. Highly recommend them for fast and efficient service – thank you Craig! For context, before calling Craig we had contacted another company (Dans Plumbing). While they partially cleared the blockage, they then tried to pressure us into unnecessary “repairs” with a ridiculous $17,000 quote, making false claims about damaged pipes. We refused, but still had to pay $1,250 for their overpriced call-out. In the end, Craig solved the issue properly without the nonsense. If you want genuine service without being ripped off, go with The Blocked Drain Guys.
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Deborah Locke profile picture
Deborah Locke
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These guys are great! They were quick and cheap. I got a good job done with little fuss. Will be using them next time. Highly recommend 👌
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Lila Micevska profile picture
Lila Micevska
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Craig was fantastic to deal with from start to finish. He was incredibly patient, took the time to explain everything clearly (and I had a lot of questions!), and made sure I fully understood what was going on. His work was super thorough, and he managed to clear my blocked drain on the same day—which was such a relief! On top of that, his pricing was very reasonable, especially for the quality of service provided. I’m so grateful and will definitely be using Craig as my go-to plumber from now on. Highly recommend to anyone looking for a plumber they can trust!
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Philip Chang profile picture
Philip Chang
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Very happy with the service provided by Craig and his team. Highly recommend.
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Rosie Argiropoulos profile picture
Rosie Argiropoulos
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Excellent service from Craig and his team. Very professional and polite. Removed all rubbish after completing the job. Notified of their arrival time at each stage. I would highly recommend The Blocked Drain Guys. Thank you for all your help.
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Brian Chen profile picture
Brian Chen
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Craig came around to look at our blocked storm drainage. He is very experienced, knowledgeable and professional. I would recommend him to anyone without hesitation.
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Luke Phoenix profile picture
Luke Phoenix
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The team came out to check on our drainage, found roots in the pipes and fixed that up for us. Professional and efficient work, resonably priced. Give them a call to discuss your work.
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Licensed Blocked Drain Plumbers Since 2000

The Blocked Drain Guys operate under Plumb-Quick Pty Ltd, with NSW Fair Trading Contractor Licence 93566C and Qualified Supervisors Licence 67936C. We have been doing this for over 26 years. ABN 86 081 868 984.

Check our licence with NSW Fair Trading
  • Contractor
    Licence
    93566C
  • Qualified
    Supervisors Licence
    67936C
  • Clearing
    drains since
    2000

Stormwater Drainage FAQs

Common questions about stormwater systems answered by Sydney drainage plumbers

Stormwater carries rain from your roof and property to the street or an easement, and it goes to the waterway untreated. Sewer carries wastewater from inside the house to treatment. They are separate systems and must stay separate.

Usually the line downstream of the pit is blocked or has collapsed, so water backs up and comes out at the lowest opening. Sometimes the system is simply undersized for the amount of roof feeding it.

No. Stormwater must not go into the sewer. It overloads the system and it is not permitted.

It depends what is over them. Under heavy tree cover, checking pits and clearing them yearly is sensible. On a clear block it is far less often.

Water backs up and finds another way out, typically against the house, under the floor or into a garage. That is when the expensive damage happens.

Yes. New lines, pits, downpipe connections and surface drains, designed with proper fall so the system actually works.

Often yes. Relining repairs the pipe from the inside, which matters when the line runs under a driveway, a deck or an established garden.

Get a free quote

Tell us what's blocked and we'll call you back with honest advice and a fixed upfront price.

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Contact details

Office hoursMon – Sat 8.00 – 18.00. Sunday CLOSED
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