The Blocked Drain Guys team working at the back of the red drain clearing van

Our Services

Fire Hose Reel and Hydrant Connection Plumbing in Sydney

$0 Call Out Fee
Upfront Pricing
Same Day Guarantee
24/7 Emergency Plumbing

Fire hose reel and hydrant pipework installed in a basement

Installation And Maintenance Of Pumps In Your Building

If you manage a building in NSW and a fire safety inspection has flagged your hose reel system, you need a licensed plumber to fix the plumbing side of it. That’s what we do. We handle fire hose reel installations, replacements, and hydrant connections for strata complexes, commercial buildings, and industrial sites across the Sutherland Shire and southern Sydney.

What we do and what we don’t

New fire hose reel installations (pipework, connections, reel mounting)
Replacement of ageing or failed reels and associated plumbing
Fire hydrant booster connections and main riser pipework
Pressure testing and flow verification on the water supply side
Rectification work flagged after a building inspection or annual compliance check

We DON’T DO fire sprinkler systems, fire extinguisher servicing, or Annual Fire Safety Statement (AFSS) certification. Those sit with a fire protection contractor. What we do is the licensed plumbing work that feeds and connects the system.

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Request a Quote
Call or send a text on 0418 408 333 or submit a contact form and we’ll get back to you promptly with honest advice.
Book a Time
We’ll arrange a time that works for you. We show up on time and keep you informed every step of the way.
Job Completed
Relax knowing the work is completed safely, professionally, and cleaned up properly. Your satisfaction matters to us.

Fire hose reel and pipework installed on a block wall

If you’re a strata manager or owners corporation

This is probably where most of our fire hose reel calls come from as many strata complexes built across the Shire in the 1970s through 1990s, think the older walk-ups in Caringbah, Miranda, Gymea, and Engadine, are hitting the age where original reels and pipework need replacing. The Annual Fire Safety Statement process flags them.

Your fire safety inspector notes the defect. Then someone has to actually fix the plumbing.

That’s where we come in. We work alongside your fire protection contractor, they handle the reel certification and compliance sign-off, we carry out the licensed plumbing rectification. Getting both trades coordinated and on site in a reasonable timeframe is usually the sticking point, and it’s something we’re used to managing.

For strata work we can provide the scope of works documentation your strata committee will need, and a written quote suitable for committee approval. We understand the approval process takes time. We’re not going to chase you every three days.

If you’re a commercial building owner or developer

New commercial builds in NSW require fire hose reel systems under the NCC for most Class 5, 6, 7, and 8 buildings above a certain floor area. If you’re at the DA or construction certificate stage, your hydraulic engineer will specify the system. Our role is to install the pipework, reels, and hydrant connections to that specification, and to provide the compliance documentation for your certifier.

For existing commercial buildings, many older systems are being upgraded to meet current coverage requirements, buildings being repurposed or subdivided (which changes the required coverage), and rectification work following a fire safety audit. We’ll quote on what’s actually needed, not a blanket scope.

Where we work

We’re based in Kirrawee and work across the Sutherland Shire and southern Sydney: Caringbah, Miranda, Gymea, Engadine, Cronulla, Sylvania, Menai, Bangor, and surrounding suburbs. Commercial and strata work in the inner south and Georges River area is also within our range. Call 0418 408 333 to discuss your project.

What the process looks like

We’ll start with a site visit to assess the existing pipework, reel condition, and connection points. From there we’ll give you a written quote. Scope varies a lot depending on building age, existing pipe configuration, number of reels, and whether the hydrant booster connection needs work. We don’t quote over the phone for commercial fire hose reel work, there are too many variables, and we’d rather give you a number we can stand behind.

Once work is complete, we provide the plumbing compliance documentation. You or your fire safety contractor can then complete the Annual Fire Safety Statement process.

Call 0418 408 333

What the law says in NSW

Under the NSW Plumbing and Drainage Act 2011 and the work standards set by NSW Fair Trading, any work involving water supply pipework connected to fire hose reel systems must be carried out by a licensed plumber. Full stop.

The National Construction Code (NCC) sets out the performance requirements for fire hose reel systems in Class 2-9 buildings. Australian Standard AS 2441:2005, Installation of Fire Hose Reels — specifies coverage areas, pressure requirements, reel placement, and connection standards.

Our contractor licence is 93566C, verifiable at the NSW Fair Trading public register. ABN 86 081 868 984.

This probably isn’t for you if…

You’re looking for someone to service, inspect, or certify your fire safety equipment annually, that’s a licensed fire protection contractor, not us. We’re plumbers. The Annual Fire Safety Statement involves fire safety measures beyond plumbing scope, and we’re not the right business for that. You need sprinkler system work. Different trade, different licence category, different contractor.

You have an immediate fire emergency. Call 000.

What Our Customers Say

5.0

100+ Google reviews

    
 
 
       Posted on Google  
   
   noah lester 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service, friendly team, and quality work. Arrived on time, completed the job efficiently, and left everything clean and tidy. Highly recommend.
  
 
      Posted on Google  
   
   Mark Adamson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fast friendly,  and professional.
You will not find better.
A standout business
  
 
      Posted on Google  
   
   Dave Bailey 
 
 
 
 Trustindex verifies that the original source of the review is Google. A breath of fresh air above the smell of the sewage.
Craig is a true gentleman and good to his word. If you need to unblock your drain give them a call. Top bloke, top job and top company. Im a tradie and I know what the industry can be like. This is Proper old style customer service.
  
 
      Posted on Google  
   
   Joanna Murphy 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had a blocked sewer and Craig from The Blocked Drain Guys came out straight away. He was fair, honest, kind, and cleared the problem quickly. Highly recommend them for fast and efficient service – thank you Craig!

For context, before calling Craig we had contacted another company (Dans Plumbing). While they partially cleared the blockage, they then tried to pressure us into unnecessary “repairs” with a ridiculous $17,000 quote, making false claims about damaged pipes. We refused, but still had to pay $1,250 for their overpriced call-out.

In the end, Craig solved the issue properly without the nonsense. If you want genuine service without being ripped off, go with The Blocked Drain Guys.
  
 
      Posted on Google  
   
   Deborah Locke 
 
 
 
 Trustindex verifies that the original source of the review is Google. These guys are great! They were quick and cheap.  I got a good job done with little fuss.  Will be using them next time. Highly recommend 👌
  
 
      Posted on Google  
   
   Lila Micevska 
 
 
 
 Trustindex verifies that the original source of the review is Google. Craig was fantastic to deal with from start to finish. He was incredibly patient, took the time to explain everything clearly (and I had a lot of questions!), and made sure I fully understood what was going on. His work was super thorough, and he managed to clear my blocked drain on the same day—which was such a relief!

On top of that, his pricing was very reasonable, especially for the quality of service provided. I’m so grateful and will definitely be using Craig as my go-to plumber from now on. Highly recommend to anyone looking for a plumber they can trust!
  
 
      Posted on Google  
   
   Philip Chang 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very happy with the service provided by Craig and his team. Highly recommend.
  
 
      Posted on Google  
   
   Rosie Argiropoulos 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service from Craig and his team.  Very professional and polite.  Removed all rubbish after completing the job.  Notified of their arrival time at each stage.  I would highly recommend The Blocked Drain Guys.
Thank you for all your help.
  
 
      Posted on Google  
   
   Brian Chen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Craig came around to look at our blocked storm drainage. He is very experienced, knowledgeable and professional. I would recommend him to anyone without hesitation.
  
 
      Posted on Google  
   
   Luke Phoenix 
 
 
 
 Trustindex verifies that the original source of the review is Google. The team came out to check on our drainage, found roots in the pipes and fixed that up for us. Professional and efficient work, resonably priced. Give them a call to discuss your work.
  
 
  
  
 
 
     Verified by Trustindex  Trustindex verified that these reviews were published on The Blocked Drain Guys's Google Business Profile. Learn more

Licensed Blocked Drain Plumbers Since 2000

The Blocked Drain Guys operate under Plumb-Quick Pty Ltd, with NSW Fair Trading Contractor Licence 93566C and Qualified Supervisors Licence 67936C. We have been doing this for over 26 years. ABN 86 081 868 984.

Check our licence with NSW Fair Trading

Contractor
Licence93566C
Qualified
Supervisors Licence67936C
Clearing
drains since2000

Hydrant and Hose Reel FAQs

Common questions about commercial plumbing services answered by licensed Sydney plumbers

Do I need a licensed plumber to install or replace a fire hose reel in NSW?

Yes. Under the NSW Plumbing and Drainage Act 2011, any work on the water supply pipework connected to a fire hose reel system must be carried out by a licensed plumber. This includes new installations, reel replacements, and any rectification work on the pipework or hydrant connections. The reel itself and its annual certification sit with a fire protection contractor, but the plumbing that supplies it is licensed plumber territory.

What’s the difference between a fire hose reel plumber and a fire protection contractor?

Two different trades, two different licences. A licensed plumber handles the water supply pipework, reel connections, hydrant boosters, and pressure compliance. A fire protection contractor handles the reel equipment itself, annual testing, and signs off the Annual Fire Safety Statement. Both are needed. Neither can do the other’s job legally. If a building has a defect notice after an AFSS inspection, you’ll typically need both trades to close it out properly.

What is AS 2441 and does my building need to comply with it?

AS 2441:2005 is the Australian Standard for the installation of fire hose reels. It sets out the coverage requirements (each reel must cover a 4-metre radius with a 36-metre hose), minimum flow rates, pressure requirements, and reel placement rules. Most Class 2-9 buildings in NSW, that’s everything from apartment blocks to offices, warehouses, and shops above a certain size, are required to have compliant systems under the National Construction Code. If your building was built or significantly renovated after the NCC adoption, it needs to meet these standards.

My strata’s Annual Fire Safety Statement flagged a fire hose reel defect. Who do I call first, the plumber or the fire contractor?

Call both, but start with your fire protection contractor. They’ll identify whether the defect is a plumbing issue (failed pipework, inadequate pressure, non-compliant connection) or an equipment issue (faulty reel mechanism, hose condition). If it’s plumbing, that’s where we come in. In practice, most rectification jobs need both trades, the plumber fixes the supply side, the fire contractor re-tests and certifies. Getting them coordinated is usually the job that falls to the strata manager, and it’s something we’re used to working through.

What documentation do we get after the plumbing work is done?

We provide the plumbing compliance certificate for the work carried out. This documents what was done, by whom, and to what standard, and it’s what your fire protection contractor and certifier will need to complete the compliance sign-off. For strata, we can also provide a scope of works summary suitable for committee records.

Does every commercial building in NSW need a fire hose reel system?

Not every building, but most commercial ones above a certain size do. The National Construction Code requires fire hose reel systems in Class 2-9 buildings where the floor area exceeds the thresholds set out in the NCC and where sprinkler systems are not already installed to cover the requirement. Your hydraulic engineer or certifier can confirm whether your specific building needs one, we can carry out the installation once the specification is confirmed.

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Tell us what's blocked and we'll call you back with honest advice and a fixed upfront price.

Prefer to talk?Call 0418 408 333

Contact details

Phone0418 408 333

Address532 Princes Hwy, Kirrawee NSW 2232

Office hoursMon – Sat 8.00 – 18.00. Sunday CLOSED

Blocked Drains Service Areas in Southern Sydney and the Sutherland Shire

We clear blocked drains throughout the Sutherland Shire. Find out more by calling us on Call 0418 408 333 today!

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